5 Simple Techniques For Elasticsearch support
5 Simple Techniques For Elasticsearch support
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Elasticsearch, Logstash, and Kibana appreciate the advantage of obtaining vivid and handy communities. You have our assurance of substantial-quality support and solitary supply of reality being an Elasticsearch Services customer, even so the Elastic Group will also be a helpful useful resource for you whenever you will need it.
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When you are employing a distribution checklist as your registered e-mail, You may as well register a second email tackle with us. Just open a scenario to allow us to know the identify and electronic mail address you desire to to become added.
Committed Elasticsearch skilled support Elasticsearch support when and in which you need to have it As with our other choices, if you must deal with your Elasticsearch cluster by yourself, we can still provide the 24x7x365 specialist support out there in our managed supplying.
Consist of the deployment ID that you would like help with, particularly if you have a number of deployments. You will discover the deployment ID within the overview web page for your personal cluster while in the Elastic Cloud Console.
Should you have any technical thoughts that are not for our Support team, hop on our Elastic Neighborhood forums and get responses within the specialists within the Group, including people from Elastic.
We can provide support whether your environment is on-prem or during the cloud. Get hold of our crew to discuss your specific infrastructure and necessities, like SLAs and safety needs.
For those who have any technological queries that aren't for our Support group, hop on our Elastic Local community discussion boards and obtain answers with the specialists from the community, like folks from Elastic.
For people with out an Energetic membership, go to the Elastic Neighborhood message boards and obtain answers with the experts inside the Group, together with persons from Elastic.
If you simply signed up for the demo, you don't get access to the Support Portal until you subscribe. Rather, you may request assist using the other methods detailed in this doc.
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By email: [email protected]. In case you Make contact with us by e-mail, be sure to use the email address that you simply registered with, so that we will let you more quickly. When you are utilizing a distribution listing Elasticsearch support as your registered e mail, You can even sign up a 2nd email handle with us.
These subscription levels present assured reaction moments for support concerns, far better support coverage several hours, and support contacts at Elastic. What's more, it involves support for the way-to and advancement concerns. The precise support coverage relies on your subscription level.
Elasticsearch, Logstash, and Kibana delight in the good thing about possessing vivid and beneficial communities. You have our assurance of substantial-quality support and solitary supply of fact being an Elastic Cloud consumer, though the Elastic Neighborhood will also be a helpful useful resource for you when you need it.
With the discharge of The brand new Support Portal, even In case you have an present account, there's a chance you're prompted to update your password.
To find out more, Examine Premium Support Solutions Plan. If you're on a typical subscription, and also you are interested in upgrading your support stage, remember to Speak to us. We also endorse that you choose to examine our greatest techniques manual for getting the most out of your respective support working experience:
Lots of people sell support and after that don’t stroll the wander. As a pure open source organization, we will only differentiate on price tag and support, and we care deeply about keeping very good support and fixing our shoppers’ challenges immediately.
Being an Elasticsearch Service customer, you are going to receive an email with instructions how to log in into the Support Portal, in which you can keep track of the two existing and archived cases.
Just open a scenario to let us know the title and e mail tackle you want to being additional. When opening a case, There are several belongings you can do to have assist speedier: